Frequently Asked Questions
Everything you need to know about our legendary Australian outdoor gear.
What materials are used in Kakadu Traders products?
We specialize in high-quality, durable materials designed for the rugged Australian outback, including our signature Microwax treated cotton, premium cowhide leathers, and breathable canvases.
How do I care for my oilskin jacket?
To maintain the waterproof properties of your oilskin, do not machine wash or use detergent. Simply sponge down with cold water and hang to dry. We recommend reapplying our Microwax cream periodically to keep the fabric supple.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. If your gear doesn't fit quite right, you can exchange it for a different size or receive a full refund.
Do you ship internationally?
Yes, we ship our authentic Australian apparel worldwide. Shipping costs and delivery times vary depending on your location and are calculated automatically at checkout.
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. Our garments are designed for comfort and movement, so we recommend measuring a similar item you already own for the best comparison.
Are your products covered by a warranty?
Absolutely. We stand by the craftsmanship of our gear. Kakadu Traders offers a limited warranty against manufacturing defects in materials and workmanship to ensure your gear lasts for years to come.